Terms and Conditions

Cancellation Policies

Time limit of departureCancellation Percentage 
FromTo
       
0 hours 12 hours 100 %  
12 hours 24 hours 50 %  
1 days 3 days 15 %  
3 days 7 days 10 %  
7 days 30 days 10 %  
     
When the ticket is used for prepone/post at the time of booking 100 %  
After station departure time 100 %  
   
  • Less than 24 hours from the station departure time: 100 % Cancellation Charges
  • Between 1 to 3 days before station departure time: 15 % Cancellation Charges
  • Between 3 to 7 days before station departure time: 10 % Cancellation Charges
  • Between 7 to 30 days before station departure time: 10 % Cancellation Charges